COACHING AND DEVELOPMENT
1. The Leader
as Coach
2. Individual
Presentation Skills Coaching
3. Personal
Coaching
4. Case
Studies of Coaching Paths
1. THE LEADER AS COACH
This
group course equips you with the critical skills
required to develop your people for success and
achieve organizational results. You’ll learn
specific coaching tools and techniques that will
enable you to create an environment of motivation,
recognition and productivity, in a methodology
which builds capability, not co-dependency!
Read our Article on ‘Mistakes
Coaches Make'
Individual coaching is also available to develop
these essential skills.
Who Should
Attend:
Executives, Managers, Team Leaders and Human Resource
Staff who want to bring out the best in their
teams and themselves.
Program
Outcomes:
| |
 |
Coaching definitions and key distinctions that shift manager to role of coach leader |
| |
 |
Training in 3 core competencies: Connection, Clarification and Commitment |
| |
 |
Skills in listening, dynamic enquiry, modeling and delivery that maximize performance |
| |
 |
The ability to create conversations that overcome problems and get results |
| |
 |
Written materials to use in your own coaching approach |
| |
 |
Practice in both coaching and being coached |
Benefits:
| |
 |
Improved team spirit and individual motivation and engagement |
| |
 |
Greater initiative, creativity and innovation in your people |
| |
 |
The ability to build relationships while accomplishing the task at hand |
| |
 |
Reduced employee turnover |
Duration:
12 weeks, 2 hours per week in a group
format. The time-frame can be customized to suit your needs.
--------------------------------------------------------------------
2. INDIVIDUAL PRESENTATION
SKILLS COACHING
All our presentation
and communication skills training can be tailored
to you individually, and may involve pre-assessments,
observation on-site, role-play, fieldwork, and
email and phone support between sessions.
----------------------------------------------------------------------
3. PERSONAL
COACHING
Do you ever have the feeling that there’s
more potential freedom, fun and fulfillment just
waiting for you, but you have trouble accessing
and/or expressing it?
Consider these questions:
| |
 |
Do you often feel overwhelmed and drained? |
| |
 |
What are you doing in your life that you’ve been doing the same way for far too long? |
| |
 |
What do you need to do more of - or less of - but just can’t seem to make those changes last (or even get started)? |
| |
 |
How fresh is your perspective on your relationships and surroundings? |
| |
 |
Do you set meaningful goals, only to have them disappear as daily life gets in the way? |
You will learn how to move beyond the stories
(often old and stale) that you tell yourself about
yourself, your life and other people. Good coaching
dissolves the barriers between you and the lifestyle
that you want.
Fast forward a year: what needs to shift for you
to be able to look back and say "this has
been my best year so far!"
The
Program:
| |
 |
2, 3 or 4 x 30 minute coaching sessions per month (face-to-face or via telephone) |
| |
 |
Personal Assessment Forms at the beginning of the program |
| |
 |
Emails and ‘check-in’ calls per month between sessions |
| |
 |
Minimum 3 month commitment |
| |
 |
Weekly Client Progress Log & Review to keep you focused and on track |
| |
 |
Tools, techniques and templates, personally tailored for you |
We listen to you very carefully, to find out exactly
what your challenges are, and what your goals
are; we look at your resources – time, money,
energy, support – and help you to create
ways to increase your capacity in all these areas.
Our methods can be as structured or as fluid as
you like.
Top
-----------------------------------------------------------------------
4. Case Studies from
Dynamic Results - How Coaching Can Make a Difference
Real Estate - Inexperienced New Recruit Attains
Highest Achiever Status
Invited to coach a client who had commenced a
totally new career as a Real Estate Sales Representative,
without any previous sales involvement. The project
necessitated the following and resulted in the
client gaining ‘highest achiever status’
and earning 35% above the average real estate
representative’s salary in her first year:
| |
 |
Conducted needs assessment and identified the client’s existing energy levels, motivation, focus and stamina |
| |
 |
Designed and delivered a directional strategy to meet KPI’s and prevent burn out |
| |
 |
Conducted a series of client conversations, with analysis, where the client was encouraged to identify, explore and experience her own path |
Trading
- Detaching from the System & Gaining a 30%
Return
Successfully coached a Melbourne Stock Trader
who had mastered a new trading system but was
finding it extremely challenging to let go of
the emotional issues of practising the system’s
methodologies. The project necessitated client
assessment and design and delivery of a directional
strategy, which focused on emotional detachment
and gain of the ability to let go and trust the
system, which resulted in returns of 30%.
Building
Employee Confidence which Led to Negotiations
on a $10M+ Contract
Successfully coached a mature female employee,
who felt trapped in her job, suffering the ‘bully
boss syndrome,’ generally lacked confidence,
and needed assistance to reclaim a balanced life.
After identification of problem areas implemented
a directional strategy which had the following
results for the client:
| |
 |
Client successfully secured a position in a completely new environment without prior subject experience and blossomed |
| |
 |
Client implemented own tried and tested customer service and client relationship management techniques which led to current negotiations for a $10M+ contract |
Business
Game Play Strategy
Coached a client who was owed substantial fees
but confronted with a forceful customer holding
back payment; subsequently assisted client in
subject analysis and preparation of a strategy
which effectively isolated the problem, turned
around her negative thoughts and actions and empowered
her to overcome fears and difficulties, play the
game and win!
Team
Building
Consistently built music ensembles within senior
academic circles and established cohesive teams,
where individual students have constantly gained
‘high achiever’ status over the past
20+ years within Australia and the UK
Mayne
Pharma - Group Coach in High Stakes Presentation
Invited to train a group of chemists and engineers
to deliver a high stakes presentation to the CEO
of Mayne Pharma on a special project, which needed
management’s attention and support. The
group, consisting predominantly of retiring and
introverted individuals, needed to present the
material in a dynamic, innovative way and ‘sell’ the concept. The project achieved all group objectives
and necessitated the following:
| |
 |
Identification of individual strengths and attributes of the entire group |
| |
 |
Voice production and delivery of practical tools for effective communication |
| |
 |
Use of words, stories and metaphors to create images and impress critical issues |
|

|
“Sarah provided excellent scripting
and feedback for each of our coaching
sessions. It was specific and we all had
powerful take-aways.”
Barb,
Senior Manager
|
|
|
“Sarah’s
teaching style is calm and informative.
She has the ability to thoroughly answer
questions so that one is able to understand
in depth the logic and reasoning behind
the answer.”
Lynda N, Project Manager
|
|
|
"In
our first session, Sarah mentioned that
it was possible to get results quickly through
coaching; I was sceptical, but it’s
proved to be true, and
I've come a lot further
than I would have imagined. One of the best
things about working with Sarah is that
she doesn’t 'steer' you in a way of
telling you what to do. The answers come
from yourself – you know yourself
better than anyone else, and have the solutions
you’re looking for: Sarah draws these
out of you. She makes suggestions too."
Alison, music teacher, Melbourne
|
|
|
"As
a coach, I would recommend Sarah as someone
you can trust implicitly. She is attentive
and sensitive and has the aptitude to ask
the right questions in order to encourage
you to dig deeper to find the answers you
seek. If you are looking for a coach who
is trustworthy, encouraging and empathetic,
someone with whom you can immediately feel
at ease – then Sarah is your ideal
coach." Carolyn, Office Manager
|
|
|